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Cesar Navarro, Gadget Salvation’s operations manager, says its items go through the company's certification process, which includes hardware testing, cosmetic inspection and a software check, to make sure the gadgets are fully functional, reset to factory defaults with genuine operating systems and free of malware.
"We do not refurbish gadgets. We do not replace any components or parts," Navarro said. "Electronics that do not meet our certification standards are wiped clean of stored data and re-sold in bulk to various refurbishing companies. Gadgets that cannot be salvaged are sent to local recycling facilities."
Some outlets are even more vague. At Gazelle, which sells pre-owned MacBooks, "light refurbishment" involves a 30-point functional and cosmetic inspection ensuring that the devices are in good cosmetic condition and working order and reset to factory settings.
The Best Buy Outlet trades in refurbished, open-box and pre-owned electronics that are verified to work properly. These carry warranties from 90 days to a year with extended holiday return and exchange dates and are covered by Best Buy's Return & Exchange Promise. Best Buy says its refurbished products are repaired and restored to a like-new state and include all parts and accessories (original or comparable substitutes).
Microsoft maintains an extensive network of authorized refurbishers for individuals and businesses to link you up with a refurbished laptop.
Amazon's Certified Refurbished laptops are tested by qualified manufacturers or third-party refurbishers like PCRR so they look and work like new. They come with a minimum 90-day limited warranty. On the Amazon site, you can search via a large number of criteria from the number of cores to hard-drive size, RAM and more to get the best model for your needs.
Amazon also sells refurbished, used and open-box laptops from its Amazon Warehouse Deals site. Though the company tests the functional and physical condition of products sold there, and grades them before putting them out for sale, there are no warranties for such used items, except for optional extended warranties you can purchase.
If you're shopping for an Apple notebook, be sure to visit Apple's refurbishing site. All of Apple's refurbished laptops come with a year's warranty, free shipping and free returns. Refurb Tracker offers email alerts and RSS feeds to keep you updated on new refurbished products from Apple Store websites.
Tip 4: You Can Give a Refurbished Laptop as a Gift
Sure it's the thought that counts, but the gift of a previously owned piece of equipment may still conjure up "cheapskate" for some, regardless of its superlative quality and guaranteed functionality. If you are concerned that a loved one may secretly scorn a refurbished laptop, consider your recipient and what matters to them. If you or a loved one craves the very latest, cutting-edge notebook in flawless cosmetic condition and packaged to artistic perfection — and associate refurbished with icky, old and used — a pre-owned unit is going to be a tough sell.
For them, the lure of a shiny new $200 Chromebook will undoubtedly be the best way to say "I love you," but the Lynch household saw it differently: "I can only say that last year I got my wife a refurbished MacBook Air — and she was thrilled."
You'll be surprised by what you can get for $199 these days. Take the candy-colored Dell Inspiron 11 3000, an 11-inch notebook with epic battery life and solid audio. The display is on the dim side, but overall, this Dell is a great choice for a secondary machine or your kid's first PC.

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